IE Logistics understands the importance of both
immediate and ongoing support. Our value-added status
allows you to maintain several lines of support to ensure that
help is never far away:
ESRI, Air-Trak &
Navtrak all directly
support their products. Each companies' plans are
unique but all allow for instant access to support personnel
with an intimate knowledge of product offerings.
Initial support is included from the time of purchase for
these products with ongoing support available via purchased
maintenance plans and/or billable support hours.
Support is available in forms such as on-site, telephone,
fax, e-mail, and discussion forums. Please contact
us for more information on available support options.
Purchased Technical Support from IE Logistics is
available in pre-purchased, hourly and daily plans.
This premium level of support ensures faster response and
that dedicated personnel are available to assist your
organization. Please contact
us for price quotes regarding purchased support.
Free Technical Support from IE Logistics is
available in the form of e-mail and limited telephone
support.
